RotaMaster’s shared staff bank at SWL increases collaboration across the region

The challenge

South West London Primary Care Provider Alliance (SWL) required a workforce management software which would facilitate the sharing of a flexible resource pool of more than 1,200 staff across five boroughs in the region. This included GPs, ANPs, Nurses, Doctors, Admins, HCAs, Receptionists and Management.

This new workforce management software would need to help the Alliance to reduce rota gaps, improve staff engagement and reduce reliance on external agencies by at least 10% (a requirement set out by NHS England).

The results

The SWL flexible workforce pool has successfully staffed services from extended access, Covid services (including vaccinations) and winter resilience within Primary Care and across the service.

Mariam Ganesaratnam, Director and CEO at SWL added , ”Working in collaboration with RotaMaster, the SWL Alliance, SWL Federations and Primary Care Networks have been able to build workforce resilience due to the tools and technology as well as the flexibility that RotaMaster has been able to provide.”