Support

Our experts are always available to ensure you're getting the most from our software

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Supported in every way

We’re offer a wide range of support services to ensure that you’re always getting the most from our software. This comes in a variety of shapes and sizes, depending on your needs.

  • 24/7 UK based support team
  • Customer portal to raise/monitor requests
  • Knowledge zone library of over 1,000 searchable how-to guides
  • Monthly lunchtime learner webinars for all current customers
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Monthly lunchtime learner webinars

On the last Wednesday of every month at 2pm, we invite all current customers to join our product specialists for a short webinar.

During each masterclass, you’ll learn about the most popular and latest features – plus we’ll discuss the most frequently asked support queries and how you can mitigate them.

For more information, contact our team who will share the link to join our webinar series.

Learn more about our webinars

Knowledge is power

We’ve written thousands of how-to-guides and articles to help you navigate your way around every corner of our software.

We’re confident that if you’ve got a question, then the knowledge zone will be able to help – but we’ve always got our team of helpful analysts available if you have anything you can’t quite figure out.

Browse our articles today.

Knowledge Zone

Ready to find out more?

Book a demo with one of our team today.

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Contact

20A Appleton Court, Wakefield
West Yorkshire, WF2 7AR

01924 252 360
enquiries@rotamaster.co.uk